OUR PROCESS
Consultation
We have consultants available to visit your home to evaluate your proposed entertainment area and to make recommendations on home entertainment products and/or custom installation solutions. Call or visit our store to setup your in-home consultation. We will work with you to come up with a date and time ... that works with your busy schedule. We want your input so that we can come up with a custom installation that fits your needs, lifestyle and budget.
Design & Engineering
Comprehensive and thoughtful system design and engineering up front leads to the best balance of functionality, reliability and aesthetics in the end result. Avoid costly mistakes or change orders, having to do something twice, or tearing up walls once they’ve been closed. Careful attention is given to the numerous details involved with smart technology and integrated systems to ensure they are easy to use and deliver consistent performance and allow for future expansion or upgrades. Everything from wiring infrastructure, hardware location, control device placement, user interface design, power management and blending equipment with architectural elements and interiors is planned out in advance. We coordinate with architects, engineers, interior designers, general contractors, and affected sub-contractors.
Documentation
A smoother construction process is achieved when the technology system design is documented in advance of actual construction. All parties involved in building your space benefit with clearly defined drawings for device location, pre-wire, technical power, schematics, rack elevation, lighting control, motorized window treatments, equipment space planning, video sightlines, requirements for video niches, and more. We coordinate with your entire design team including architects, engineers, designers, contractors, and consultant to reduce confusion and achieve a smooth and efficient project from start to finish.
Implementation
Automated Living installation team will demonstrate the system and educate you and your family on how to use and enjoy the system. But our involvement doesn't end there. We're always just a phone call away to provide on-going support in case of a system malfunction - or if you simply forget how to do something.
Service and Support
We want to ensure that you receive the best customer experience, but that doesn’t just end when your system is installed. Technology changes over time and can often require service or maintenance to continue operating at its best. We are your technology partner and are here to help with everything from maintaining your existing system to helping you optimize with the latest technology available. We are always here to provide expert advice, quality service, professional installation, and the best experience possible.